Free Shipping on $99+
You can place an order by browsing our products, adding them to your cart, and completing the checkout process with your preferred payment method.
We accept PayPal and major Debit/Credit Cards (MasterCard, Discover, Visa, American Express, and Diners Club) processed securely via PayPal. You don’t need a PayPal account to pay by card.
Orders can only be modified or canceled within 1 hour after placing them. Please contact our support team immediately if you need to make changes.
Yes, all transactions are secured with SSL encryption to protect your personal and payment information.
Yes! You can purchase gift cards and check our Promotions for current discounts and offers.
You can place an order as a guest, but creating an account allows you to track orders and manage your wishlist.
Shipping costs are calculated at checkout. See our Shipping Policy for details.
Yes, all orders come with tracking. You will receive a tracking number via email once your order is shipped. Visit Track Your Order page for tracking your order.
Shipping costs depend on your order total and location. Orders of $99 or more qualify for free shipping. You can see the exact shipping fee at checkout before completing your order. For more details, please check our Shipping Policy page.
Shipping addresses can only be updated within 1 hour of placing the order. Please contact our support team immediately if you need to make a change.
Yes, we ship to selected countries worldwide using DHL eCommerce Parcel International. Please allow 9 to 14 business days for in-stock items to arrive. This shipping method combines DHL eCommerce and USPS for postal clearance and final mile delivery, and it is fully trackable.
If your order is lost or damaged, please contact us immediately. We will assist you with a replacement or refund as per our policy.
If a product is out of stock, we will notify you via email and offer you the option to wait for restock, choose a different product, or cancel your order.
Yes! We offer a 90-day return policy for most unused or unopened items. Returns require an RMA number and must be in original condition. Refunds cover item price and tax (excluding original shipping), unless damaged. Some items may be refunded instead of replaced if out of stock. See our Returns Policy for details.
To start a return or exchange, please contact our support team with your order number and reason for return. We’ll guide you through the process.
Most unused or unopened items are eligible for return. However, some products may be non-returnable or refunded instead of replaced if out of stock. Please check our Returns Policy for full details.
Refunds are usually processed within 5-10 business days after we receive your returned item. The time it takes to appear in your account may vary depending on your payment method.
If your product arrives damaged or defective, contact us immediately with a photo of the item. We will replace it or issue a full refund.
No, you can shop as a guest. However, creating an account allows you to track orders, save favorites, and receive exclusive offers.
Click on the “My Account” page and select “Register“. Fill in your details and set a password to create your account.
Go to the “My Account” page, click “Lost your password?” and follow the instructions to reset it via email.
You can contact our support team via the Contact Us page, email, or live chat. We aim to respond within 24 hours.
Yes, log in to your account and go to “Account Details” to update your name, email, or password.
You can manage your newsletter subscription from your account settings or the subscription link at the bottom of any email.
Can’t find your answer? Contact our support team here.
